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Major Acquiring Banks

Major Acquiring Banks: Detailed Comparison

Chase Paymentech (JPMorgan Chase)

Market Position: #1 US merchant acquirer by volume ($2.7T+ in 2024)

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| CHASE PAYMENTECH PROFILE |
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OWNERSHIP: JPMorgan Chase (largest US bank)

TARGET MARKET:
• Enterprise merchants ($50M+ annual revenue)
• Strategic accounts (Fortune 500)
• Existing JPMorgan commercial banking clients

STRENGTHS:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✓ Largest acquiring footprint in US (50B+ transactions annually) │
│ ✓ Banking integration (treasury, lending, deposits bundled) │
│ ✓ Financial stability (JPMorgan's balance sheet behind it) │
│ ✓ Global capabilities (40+ countries) │
│ ✓ Enterprise-grade security and compliance │
│ ✓ Advanced B2B capabilities (Level 2/3 data, virtual cards) │
└────────────────────────────────────────────────────────────────────────────┘

WEAKNESSES:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✗ Enterprise focus means SMB gets less attention │
│ ✗ Not a technology leader (innovation lags Stripe, Adyen) │
│ ✗ Complex onboarding (bank-style underwriting) │
│ ✗ Premium pricing for non-banking clients │
│ ✗ Conservative risk appetite (won't serve high-risk) │
└────────────────────────────────────────────────────────────────────────────┘

PRICING (Enterprise):
• Interchange-plus: IC + 0.10-0.20% + $0.05-0.10
• Monthly platform fees: $50-$500+ (varies by features)
• Volume discounts at $50M+, $500M+, $1B+

WHEN TO CHOOSE:
• You're an enterprise with JPMorgan banking relationship
• You need global acquiring with bank stability
• You value integrated treasury/banking services
• You have $100M+ annual volume for best pricing

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Elavon (US Bank)

Market Position: #5 US acquirer, #2 bank-owned

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| ELAVON PROFILE |
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OWNERSHIP: US Bancorp (5th largest US bank)
HEADQUARTERS: Atlanta, Georgia
CUSTOMERS: 1.3+ million merchants

TARGET MARKET:
• Mid-market merchants ($5M-$500M annual revenue)
• International merchants (strong Europe/Canada presence)
• Vertical specialists: Healthcare, hospitality, nonprofits, government

STRENGTHS:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✓ Strong e-commerce/CNP capabilities (#4 in CNP volume) │
│ ✓ International reach (US, Europe, Canada) │
│ ✓ Vertical expertise (nonprofits, education, government) │
│ ✓ Competitive mid-market pricing │
│ ✓ Bank-backed stability without enterprise-only focus │
│ ✓ Strong ISV/software partner program │
└────────────────────────────────────────────────────────────────────────────┘

WEAKNESSES:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✗ Less brand recognition than Chase, Stripe │
│ ✗ Technology less modern than fintechs │
│ ✗ SMB/micro-merchant not a focus (Square, Stripe better) │
│ ✗ Enterprise accounts defer to Chase │
└────────────────────────────────────────────────────────────────────────────┘

PRICING (Mid-Market):
• Interchange-plus: IC + 0.15-0.30% + $0.08-0.12
• Monthly fees: $25-$100
• Competitive rates for nonprofits, education

WHEN TO CHOOSE:
• You're a mid-market merchant ($5M-$100M revenue)
• You need international acquiring (especially Europe)
• You're in a vertical Elavon specializes in
• You want bank-backed stability at mid-market pricing

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Bank of America Merchant Services

Market Position: Top 10 US acquirer, #1 in J.D. Power satisfaction (2023)

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| BANK OF AMERICA MERCHANT SERVICES |
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OWNERSHIP: Bank of America (2nd largest US bank)
2023 REVENUE: ~$7 billion
STRUCTURE: Independent platform (ended Fiserv JV in 2020)

TARGET MARKET:
• Small to mid-market businesses (SMB focus)
• Existing Bank of America business banking clients
• Brick-and-mortar retail, restaurants, services

STRENGTHS:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✓ #1 customer satisfaction (J.D. Power 2023) │
│ ✓ Strong SMB service and support │
│ ✓ BofA banking integration (business checking, lending) │
│ ✓ Proprietary platform (post-Fiserv independence) │
│ ✓ Paze online checkout consortium member │
└────────────────────────────────────────────────────────────────────────────┘

WEAKNESSES:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✗ Less volume than Chase, Fiserv │
│ ✗ Technology platform still maturing post-Fiserv │
│ ✗ Enterprise less of a focus │
│ ✗ International capabilities limited vs peers │
└────────────────────────────────────────────────────────────────────────────┘

WHEN TO CHOOSE:
• You're an existing BofA business banking client
• Customer service quality is a priority
• You're SMB wanting bank-backed stability
• You value relationship-based pricing

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Wells Fargo Merchant Services

Market Position: Top 10 US acquirer, leading sponsor bank

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| WELLS FARGO MERCHANT SERVICES |
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OWNERSHIP: Wells Fargo (3rd largest US bank)
INFRASTRUCTURE: Powered by Fiserv partnership
2023 REVENUE: ~$4 billion

TARGET MARKET:
• Small to mid-market merchants
• Wells Fargo commercial banking clients
• PayFac/fintech sponsor relationships

STRENGTHS:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✓ Fiserv technology platform (modern, full-featured) │
│ ✓ Leading sponsor bank for PayFacs │
│ ✓ Embedded finance APIs (Manufacturer API, Dealer API) │
│ ✓ Wells Fargo banking integration │
│ ✓ Strong B2B and commercial card capabilities │
└────────────────────────────────────────────────────────────────────────────┘

WEAKNESSES:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✗ Dependent on Fiserv for technology (less control) │
│ ✗ Wells Fargo reputational challenges (post-scandals) │
│ ✗ Less differentiated vs. other Fiserv partners │
└────────────────────────────────────────────────────────────────────────────┘

SPONSOR BANK HIGHLIGHTS:
• Named leading fiscal sponsor (2024)
• Active PayFac sponsorship program
• Embedded finance products for OEMs, distributors

WHEN TO CHOOSE:
• You need a sponsor bank relationship
• You're a Wells Fargo commercial client
• You want Fiserv technology with bank backing
• You're building embedded payments (B2B, distribution)

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Comparison Matrix

FactorChase PaymentechElavonBofA MerchantWells Fargo MS
Best ForEnterprise, $100M+Mid-market, internationalSMB, service qualityPayFac sponsor, B2B
Volume Rank#1#5Top 10Top 10
TechnologyProprietaryProprietaryProprietaryFiserv-powered
InternationalStrongStrongLimitedModerate
PricingPremiumCompetitiveMid-rangeCompetitive
Sponsor BankLimitedLimitedNoYes (leading)
InnovationModerateModerateModerateModerate

2024-2025 Market Dynamics

Major Acquisitions and Restructuring

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| 2024-2025 ACQUIRING MARKET CHANGES |
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1. CAPITAL ONE ACQUIRES DISCOVER (Regulatory Approval May 2025)
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Deal Value: $35.3 billion (all-stock)

TIMELINE:
• Regulatory approval: May 2025 (Fed/OCC/Delaware)
• Systems integration: Expected 18-24 months (Q2-Q3 2026)
• Discover Network continues operating independently during integration

IMPACT ON ACQUIRING:
• Capital One gains Discover Network (fourth major US network)
• Combined entity: Issuer + Acquirer + Network
• Potential competitor to Visa/Mastercard duopoly
• May offer lower interchange to attract merchants


2. GLOBAL PAYMENTS ACQUIRES WORLDPAY (In Progress)
─────────────────────────────────────────────────
Net Purchase Price: $22.7 billion

COMBINED ENTITY:
• 6+ million merchants
• 94 billion annual transactions
• $3.7 trillion annual volume
• 175+ countries

PAYFAC IMPACT:
• Larger PayFac-as-a-Service offering (Worldpay + GPN combined)
• More competition to Stripe Connect
• Potential for better pricing at scale


3. FIS STRATEGIC REPOSITIONING
────────────────────────────
• Selling Worldpay stake to Global Payments
• Acquiring Global Payments' Issuer Solutions for $13.5 billion
• Exiting merchant acquiring, focusing on issuer processing

LESSON:
• Merchant acquiring and issuer processing require different expertise
• Scale doesn't guarantee success across segments


4. MALPB CHARTERS (Georgia)
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Fiserv: Approved September 2024, processing since April 2024
Stripe: Approved July 2024

WHAT THIS MEANS:
• Non-bank processors can now acquire directly
• Bypass traditional sponsor bank relationships
• Direct card network membership
• Better economics for large processors

PAYFAC IMPACT:
• Large PayFacs may pursue own charter
• Smaller PayFacs still need sponsor banks
• May reduce sponsor bank market long-term

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MALPB Reality Check for PayFacs:

While MALPB charters allow direct network membership without traditional bank licenses, they remain impractical for most PayFacs:

FactorRequirementReality
Capital$5M minimum (Georgia)Realistically need $50M+ for operations
Regulatory BurdenFederal Reserve supervision, state banking regsBank-level compliance infrastructure
Ongoing ComplianceDedicated compliance, legal, risk teamsThink bank infrastructure, not startup
Economic ThresholdMakes sense at $10B+ annual volumeWhere sponsor fees/restrictions become material

Bottom Line: MALPBs benefit mega-processors (Fiserv, Stripe), not typical SaaS PayFacs processing $100M-$1B annually. For most PayFacs, the sponsor bank model remains the only practical option.

Regulatory Developments

DevelopmentStatusImpact on Acquirers
Debit Interchange ReductionProposed (final rule expected Q2 2026)~30% reduction ($0.21→$0.145 cap); only affects regulated issuers ($10B+ assets)
Durbin Threshold IncreaseIn committee$10B→$50B would reduce regulated issuers; uncertain passage
Credit Card Competition ActStalled in committeeIf passed, routing choice for credit; low probability of passage
DOJ vs Visa AntitrustFiled Sept 2024Alleges debit market monopolization; may increase routing competition
Sponsor Bank ScrutinyOngoingEvolve enforcement action; heightened due diligence requirements
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| TECHNOLOGY TRENDS IN ACQUIRING |
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1. EMBEDDED FINANCE
─────────────────
• Banks offering APIs for non-financial companies
• Payment processing becoming invisible, embedded in software
• Fifth Third (Newline), Wells Fargo, Cross River leading
• Every SaaS company can become a PayFac


2. REAL-TIME PAYMENTS
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• FedNow (launched 2023), RTP growing
• Alternative to card rails for certain use cases
• Acquirers must support multiple payment methods
• 24% YoY growth in alternative rails


3. AI/ML FRAUD PREVENTION
───────────────────────
• Real-time risk scoring standard
• Chargeback reduction: -18% with AI tools
• Acquirers compete on authorization rates
• Data advantage for large acquirers


4. OMNICHANNEL UNIFICATION
────────────────────────
• Single platform for online + in-store
• Adyen, Stripe Terminal leading
• Legacy acquirers struggling to unify channels
• Customer expectations driving convergence

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PayFac Implications

Why PayFacs Need Acquiring Banks

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| WHY PAYFACS CANNOT OPERATE WITHOUT ACQUIRING BANKS |
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CARD NETWORK RULES:
===================
• Only licensed banks can be principal members of Visa/Mastercard
• Principal membership required to acquire merchants
• Non-banks must partner with principal members

THE OPTIONS:
============

OPTION 1: Partner with Sponsor Bank (Most Common)
─────────────────────────────────────────────────
• PayFac registers under sponsor bank's membership
• Sponsor provides network access, settlement infrastructure
• PayFac handles merchant relationships, underwriting, support
• Cost: $100k-$500k/year + per-transaction fees + reserves

OPTION 2: Become a PayFac-as-a-Service Client (Easiest)
───────────────────────────────────────────────────────
• Use Stripe Connect, Adyen for Platforms, etc.
• Platform provider handles sponsor relationship
• Fastest time-to-market, least control
• Cost: Higher per-transaction fees (2.9% + $0.30 typical)

OPTION 3: Obtain Own Bank Charter (Hardest)
───────────────────────────────────────────
• Acquire or start a bank (ILC, MALPB, full bank charter)
• Direct network membership
• Full regulatory compliance burden
• Cost: $10M+ investment, 2+ years timeline
• Examples: Square (ILC), Stripe (MALPB), Fiserv (MALPB)

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The Sponsor-PayFac Relationship in Practice

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| PAYFAC-SPONSOR BANK RELATIONSHIP |
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STRUCTURE:
==========

Card Network (Visa/Mastercard)

│ Network Membership

┌──────────────────────┐
│ SPONSOR BANK │
│ │
│ • Holds network │
│ membership │
│ • Provides BIN │
│ • Settlement acct │
│ • Regulatory │
│ oversight │
│ • Holds PayFac │
│ reserves │
└──────────┬───────────┘

│ Sponsor Agreement
│ (5-10 year typical)

┌──────────────────────┐
│ PAYFAC │
│ │
│ • Master Merchant │
│ Account │
│ • Onboards sub- │
│ merchants │
│ • Underwrites │
│ • Bears first-line │
│ chargeback risk │
│ • Holds sub-merchant │
│ reserves │
│ • Provides platform │
└──────────┬───────────┘

┌─────────┼─────────┐
│ │ │
▼ ▼ ▼
Sub-Merch Sub-Merch Sub-Merch
A B C


ONGOING RESPONSIBILITIES:
=========================

SPONSOR BANK:
• Quarterly/annual audits of PayFac
• Transaction monitoring (aggregate level)
• Reserve management
• Network compliance reporting
• Regulatory reporting
• Dispute resolution with networks

PAYFAC:
• Sub-merchant underwriting (KYC/KYB)
• Transaction monitoring (sub-merchant level)
• Chargeback handling (first line)
• Sub-merchant reserve management
• Customer support
• Platform development

SHARED:
• AML/BSA compliance
• Fraud prevention
• Risk program management
• PCI compliance oversight

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Reserve Flow Example

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| RESERVE FLOW: SPONSOR ↔ PAYFAC ↔ SUB-MERCHANT |
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EXAMPLE SCENARIO:
• PayFac processes $10M/month across 1,000 sub-merchants
• Sponsor requires 10% rolling 180-day reserve from PayFac
• PayFac requires 10-20% reserve from sub-merchants (risk-based)

RESERVE STRUCTURE:
==================

Layer 1: Sub-Merchant Reserves (held by PayFac)
────────────────────────────────────────────────
• Low-risk sub-merchants: 0-5% reserve
• Medium-risk: 10% reserve
• High-risk: 20-30% reserve

Example Sub-Merchant (Medium Risk):
Monthly Volume: $50,000
Reserve Rate: 10%
Monthly Holdback: $5,000
After 6 months: $30,000 held
Rolling release: Old funds out, new funds in


Layer 2: PayFac Reserve (held by Sponsor Bank)
──────────────────────────────────────────────
• PayFac aggregate volume: $10M/month
• Reserve rate: 10%
• Monthly holdback: $1M
• At steady state: $6M locked with sponsor

Total Capital Locked in Reserves:
────────────────────────────────
• Sub-merchant level: $3-6M (varies by risk mix)
• PayFac level: $6M
• TOTAL: $9-12M capital locked at steady state

WHY THIS MATTERS:
=================
• Reserves = working capital locked up
• PayFacs must raise capital for reserves (not just operating expenses)
• Sponsors require evidence of capital before onboarding PayFac
• Reserve release is negotiable (as track record builds)

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Self-Assessment Questions & Answers

Question 2: Why does the acquiring bank take on risk when a merchant accepts a card payment?

Answer:

The acquiring bank takes on risk because of the card network liability rules:

  1. Chargeback Liability Chain: When a cardholder disputes a transaction, the issuing bank credits the cardholder immediately. The issuer then initiates a chargeback through the network. The acquirer is contractually obligated to make the issuer whole. If the merchant cannot pay (bankrupt, fraud, disappeared), the acquirer absorbs the loss.

  2. Settlement Timing Risk: Acquirers often fund merchants T+1 or T+2, before the chargeback window closes (typically 120 days). If chargebacks occur later, the merchant may not have funds to cover them.

  3. Merchant Fraud Risk: If a merchant processes fraudulent transactions (e.g., charging stolen cards, not delivering goods), the acquirer faces losses when chargebacks arrive.

  4. Contractual Position: The acquirer's membership agreement with card networks makes them responsible for all merchants they onboard. Networks don't pursue individual merchants; they hold the acquirer accountable.

This is why:

  • Acquirers perform thorough underwriting before approving merchants
  • High-risk merchants face reserves, volume caps, and higher pricing
  • Acquirers monitor transaction patterns for fraud signals
  • PayFacs (as aggregators) must provide substantial reserves to sponsor banks

Question 4: A customer buys a $100 item. The merchant receives $97.50. Break down where the $2.50 went.

Answer:

The $2.50 represents the Merchant Discount Rate (MDR), distributed as:

RecipientFee TypeAmountPercentage
Issuing BankInterchange Fee~$1.801.80%
Card Network (Visa/MC)Assessment Fee~$0.160.16%
Acquiring Bank/ProcessorAcquirer Markup~$0.540.54%
Total FeesMDR$2.502.50%

Note: This is a simplified example using a mid-range consumer credit card. Actual interchange varies widely:

  • Regulated debit: 0.05% + $0.21 (Durbin cap)
  • Basic credit: 1.15% + $0.05
  • Premium rewards cards: 2.40-2.95% + $0.10
  • Network assessments also vary (Visa: ~0.13-0.15%, Mastercard: ~0.14%)

Simplified Flow of Funds:

  1. Customer's issuing bank sends $98.20 to network ($100 - $1.80 interchange kept)
  2. Network takes $0.16 assessment, sends $98.04 to acquirer
  3. Acquirer deducts $0.54 markup, funds merchant $97.50

Technical Note: In practice, network assessments are billed separately via monthly invoicing, not deducted from transaction flow. The diagram simplifies for clarity.

Key Point for Acquirers: The acquirer's margin ($0.54 in this example) must cover:

  • Processing infrastructure costs
  • Fraud prevention
  • Chargeback handling
  • Customer support
  • Profit margin

For PayFacs, this margin is shared between the PayFac and sponsor bank.

See Four-Party Model for detailed fee breakdown diagrams.


Key Takeaways

  1. Acquirers enable card acceptance: They provide merchants the ability to accept cards and bear the risk if merchants don't pay chargebacks.

  2. Bank license required: Only licensed banks can be principal members of card networks. Non-banks must partner with bank sponsors.

  3. Risk is the acquirer's business: Underwriting, reserves, and monitoring exist because acquirers bear ultimate chargeback liability.

  4. Bank-owned vs partnerships: Chase and Elavon operate their own acquiring. Wells Fargo and PNC partner with Fiserv for technology.

  5. Sponsor banks are gatekeepers: PayFacs cannot operate without sponsor banks (unless they obtain their own charter).

  6. Limited sponsor supply: Only 15-20 active sponsors serve 1,000+ PayFacs/ISOs, creating a supply-demand imbalance.

  7. Reserves are expensive: PayFacs may have 5-30% of volume locked in reserves with sponsors, plus sub-merchant reserves.

  8. Market is consolidating: Capital One-Discover and Global Payments-Worldpay deals are reshaping the competitive landscape.

  9. MALPB changes the game: Fiserv and Stripe are obtaining charters to bypass sponsors, but this remains accessible only to the largest processors.

  10. Sponsor relationship is strategic: These are 5-10 year commitments. Choose carefully based on risk appetite, technology, and pricing.


References

Market Rankings and Research

Major Acquirer Resources

Regulatory and Compliance

Recent M&A and News

Industry Associations


Previous Topic: Payment Gateways

Next Topic: ISOs (Independent Sales Organizations)


TopicDescription
The Four-Party ModelAcquirer's role and interchange economics
Card Network RoleNetwork membership and MATCH list
Transaction Lifecycle Settlement, funding, and chargebacks
Debit Networks [Debit Networks & Routing RoutingDurbin Amendment and debit interchange
Payment ProcessorsProcessor vs acquirer distinction
Payment GatewaysGateway integration with acquirers
ISOsISO-acquirer relationships
ISVsPayFac model and sponsor bank requirements