Major Acquiring Banks
Major Acquiring Banks: Detailed Comparison
Chase Paymentech (JPMorgan Chase)
Market Position: #1 US merchant acquirer by volume ($2.7T+ in 2024)
+------------------------------------------------------------------------------+
| CHASE PAYMENTECH PROFILE |
+------------------------------------------------------------------------------+
OWNERSHIP: JPMorgan Chase (largest US bank)
TARGET MARKET:
• Enterprise merchants ($50M+ annual revenue)
• Strategic accounts (Fortune 500)
• Existing JPMorgan commercial banking clients
STRENGTHS:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✓ Largest acquiring footprint in US (50B+ transactions annually) │
│ ✓ Banking integration (treasury, lending, deposits bundled) │
│ ✓ Financial stability (JPMorgan's balance sheet behind it) │
│ ✓ Global capabilities (40+ countries) │
│ ✓ Enterprise-grade security and compliance │
│ ✓ Advanced B2B capabilities (Level 2/3 data, virtual cards) │
└────────────────────────────────────────────────────────────────────────────┘
WEAKNESSES:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✗ Enterprise focus means SMB gets less attention │
│ ✗ Not a technology leader (innovation lags Stripe, Adyen) │
│ ✗ Complex onboarding (bank-style underwriting) │
│ ✗ Premium pricing for non-banking clients │
│ ✗ Conservative risk appetite (won't serve high-risk) │
└────────────────────────────────────────────────────────────────────────────┘
PRICING (Enterprise):
• Interchange-plus: IC + 0.10-0.20% + $0.05-0.10
• Monthly platform fees: $50-$500+ (varies by features)
• Volume discounts at $50M+, $500M+, $1B+
WHEN TO CHOOSE:
• You're an enterprise with JPMorgan banking relationship
• You need global acquiring with bank stability
• You value integrated treasury/banking services
• You have $100M+ annual volume for best pricing
+------------------------------------------------------------------------------+
Elavon (US Bank)
Market Position: #5 US acquirer, #2 bank-owned
+------------------------------------------------------------------------------+
| ELAVON PROFILE |
+------------------------------------------------------------------------------+
OWNERSHIP: US Bancorp (5th largest US bank)
HEADQUARTERS: Atlanta, Georgia
CUSTOMERS: 1.3+ million merchants
TARGET MARKET:
• Mid-market merchants ($5M-$500M annual revenue)
• International merchants (strong Europe/Canada presence)
• Vertical specialists: Healthcare, hospitality, nonprofits, government
STRENGTHS:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✓ Strong e-commerce/CNP capabilities (#4 in CNP volume) │
│ ✓ International reach (US, Europe, Canada) │
│ ✓ Vertical expertise (nonprofits, education, government) │
│ ✓ Competitive mid-market pricing │
│ ✓ Bank-backed stability without enterprise-only focus │
│ ✓ Strong ISV/software partner program │
└────────────────────────────────────────────────────────────────────────────┘
WEAKNESSES:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✗ Less brand recognition than Chase, Stripe │
│ ✗ Technology less modern than fintechs │
│ ✗ SMB/micro-merchant not a focus (Square, Stripe better) │
│ ✗ Enterprise accounts defer to Chase │
└────────────────────────────────────────────────────────────────────────────┘
PRICING (Mid-Market):
• Interchange-plus: IC + 0.15-0.30% + $0.08-0.12
• Monthly fees: $25-$100
• Competitive rates for nonprofits, education
WHEN TO CHOOSE:
• You're a mid-market merchant ($5M-$100M revenue)
• You need international acquiring (especially Europe)
• You're in a vertical Elavon specializes in
• You want bank-backed stability at mid-market pricing
+------------------------------------------------------------------------------+
Bank of America Merchant Services
Market Position: Top 10 US acquirer, #1 in J.D. Power satisfaction (2023)
+------------------------------------------------------------------------------+
| BANK OF AMERICA MERCHANT SERVICES |
+------------------------------------------------------------------------------+
OWNERSHIP: Bank of America (2nd largest US bank)
2023 REVENUE: ~$7 billion
STRUCTURE: Independent platform (ended Fiserv JV in 2020)
TARGET MARKET:
• Small to mid-market businesses (SMB focus)
• Existing Bank of America business banking clients
• Brick-and-mortar retail, restaurants, services
STRENGTHS:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✓ #1 customer satisfaction (J.D. Power 2023) │
│ ✓ Strong SMB service and support │
│ ✓ BofA banking integration (business checking, lending) │
│ ✓ Proprietary platform (post-Fiserv independence) │
│ ✓ Paze online checkout consortium member │
└────────────────────────────────────────────────────────────────────────────┘
WEAKNESSES:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✗ Less volume than Chase, Fiserv │
│ ✗ Technology platform still maturing post-Fiserv │
│ ✗ Enterprise less of a focus │
│ ✗ International capabilities limited vs peers │
└────────────────────────────────────────────────────────────────────────────┘
WHEN TO CHOOSE:
• You're an existing BofA business banking client
• Customer service quality is a priority
• You're SMB wanting bank-backed stability
• You value relationship-based pricing
+------------------------------------------------------------------------------+
Wells Fargo Merchant Services
Market Position: Top 10 US acquirer, leading sponsor bank
+------------------------------------------------------------------------------+
| WELLS FARGO MERCHANT SERVICES |
+------------------------------------------------------------------------------+
OWNERSHIP: Wells Fargo (3rd largest US bank)
INFRASTRUCTURE: Powered by Fiserv partnership
2023 REVENUE: ~$4 billion
TARGET MARKET:
• Small to mid-market merchants
• Wells Fargo commercial banking clients
• PayFac/fintech sponsor relationships
STRENGTHS:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✓ Fiserv technology platform (modern, full-featured) │
│ ✓ Leading sponsor bank for PayFacs │
│ ✓ Embedded finance APIs (Manufacturer API, Dealer API) │
│ ✓ Wells Fargo banking integration │
│ ✓ Strong B2B and commercial card capabilities │
└────────────────────────────────────────────────────────────────────────────┘
WEAKNESSES:
┌────────────────────────────────────────────────────────────────────────────┐
│ ✗ Dependent on Fiserv for technology (less control) │
│ ✗ Wells Fargo reputational challenges (post-scandals) │
│ ✗ Less differentiated vs. other Fiserv partners │
└────────────────────────────────────────────────────────────────────────────┘
SPONSOR BANK HIGHLIGHTS:
• Named leading fiscal sponsor (2024)
• Active PayFac sponsorship program
• Embedded finance products for OEMs, distributors
WHEN TO CHOOSE:
• You need a sponsor bank relationship
• You're a Wells Fargo commercial client
• You want Fiserv technology with bank backing
• You're building embedded payments (B2B, distribution)
+------------------------------------------------------------------------------+
Comparison Matrix
| Factor | Chase Paymentech | Elavon | BofA Merchant | Wells Fargo MS |
|---|---|---|---|---|
| Best For | Enterprise, $100M+ | Mid-market, international | SMB, service quality | PayFac sponsor, B2B |
| Volume Rank | #1 | #5 | Top 10 | Top 10 |
| Technology | Proprietary | Proprietary | Proprietary | Fiserv-powered |
| International | Strong | Strong | Limited | Moderate |
| Pricing | Premium | Competitive | Mid-range | Competitive |
| Sponsor Bank | Limited | Limited | No | Yes (leading) |
| Innovation | Moderate | Moderate | Moderate | Moderate |
2024-2025 Market Dynamics
Major Acquisitions and Restructuring
+------------------------------------------------------------------------------+
| 2024-2025 ACQUIRING MARKET CHANGES |
+------------------------------------------------------------------------------+
1. CAPITAL ONE ACQUIRES DISCOVER (Regulatory Approval May 2025)
─────────────────────────────────────────────────────────────
Deal Value: $35.3 billion (all-stock)
TIMELINE:
• Regulatory approval: May 2025 (Fed/OCC/Delaware)
• Systems integration: Expected 18-24 months (Q2-Q3 2026)
• Discover Network continues operating independently during integration
IMPACT ON ACQUIRING:
• Capital One gains Discover Network (fourth major US network)
• Combined entity: Issuer + Acquirer + Network
• Potential competitor to Visa/Mastercard duopoly
• May offer lower interchange to attract merchants
2. GLOBAL PAYMENTS ACQUIRES WORLDPAY (In Progress)
─────────────────────────────────────────────────
Net Purchase Price: $22.7 billion
COMBINED ENTITY:
• 6+ million merchants
• 94 billion annual transactions
• $3.7 trillion annual volume
• 175+ countries
PAYFAC IMPACT:
• Larger PayFac-as-a-Service offering (Worldpay + GPN combined)
• More competition to Stripe Connect
• Potential for better pricing at scale
3. FIS STRATEGIC REPOSITIONING
────────────────────────────
• Selling Worldpay stake to Global Payments
• Acquiring Global Payments' Issuer Solutions for $13.5 billion
• Exiting merchant acquiring, focusing on issuer processing
LESSON:
• Merchant acquiring and issuer processing require different expertise
• Scale doesn't guarantee success across segments
4. MALPB CHARTERS (Georgia)
─────────────────────────
Fiserv: Approved September 2024, processing since April 2024
Stripe: Approved July 2024
WHAT THIS MEANS:
• Non-bank processors can now acquire directly
• Bypass traditional sponsor bank relationships
• Direct card network membership
• Better economics for large processors
PAYFAC IMPACT:
• Large PayFacs may pursue own charter
• Smaller PayFacs still need sponsor banks
• May reduce sponsor bank market long-term
+------------------------------------------------------------------------------+
MALPB Reality Check for PayFacs:
While MALPB charters allow direct network membership without traditional bank licenses, they remain impractical for most PayFacs:
| Factor | Requirement | Reality |
|---|---|---|
| Capital | $5M minimum (Georgia) | Realistically need $50M+ for operations |
| Regulatory Burden | Federal Reserve supervision, state banking regs | Bank-level compliance infrastructure |
| Ongoing Compliance | Dedicated compliance, legal, risk teams | Think bank infrastructure, not startup |
| Economic Threshold | Makes sense at $10B+ annual volume | Where sponsor fees/restrictions become material |
Bottom Line: MALPBs benefit mega-processors (Fiserv, Stripe), not typical SaaS PayFacs processing $100M-$1B annually. For most PayFacs, the sponsor bank model remains the only practical option.
Regulatory Developments
| Development | Status | Impact on Acquirers |
|---|---|---|
| Debit Interchange Reduction | Proposed (final rule expected Q2 2026) | ~30% reduction ($0.21→$0.145 cap); only affects regulated issuers ($10B+ assets) |
| Durbin Threshold Increase | In committee | $10B→$50B would reduce regulated issuers; uncertain passage |
| Credit Card Competition Act | Stalled in committee | If passed, routing choice for credit; low probability of passage |
| DOJ vs Visa Antitrust | Filed Sept 2024 | Alleges debit market monopolization; may increase routing competition |
| Sponsor Bank Scrutiny | Ongoing | Evolve enforcement action; heightened due diligence requirements |
Technology Trends
+------------------------------------------------------------------------------+
| TECHNOLOGY TRENDS IN ACQUIRING |
+------------------------------------------------------------------------------+
1. EMBEDDED FINANCE
─────────────────
• Banks offering APIs for non-financial companies
• Payment processing becoming invisible, embedded in software
• Fifth Third (Newline), Wells Fargo, Cross River leading
• Every SaaS company can become a PayFac
2. REAL-TIME PAYMENTS
───────────────────
• FedNow (launched 2023), RTP growing
• Alternative to card rails for certain use cases
• Acquirers must support multiple payment methods
• 24% YoY growth in alternative rails
3. AI/ML FRAUD PREVENTION
───────────────────────
• Real-time risk scoring standard
• Chargeback reduction: -18% with AI tools
• Acquirers compete on authorization rates
• Data advantage for large acquirers
4. OMNICHANNEL UNIFICATION
────────────────────────
• Single platform for online + in-store
• Adyen, Stripe Terminal leading
• Legacy acquirers struggling to unify channels
• Customer expectations driving convergence
+------------------------------------------------------------------------------+
PayFac Implications
Why PayFacs Need Acquiring Banks
+------------------------------------------------------------------------------+
| WHY PAYFACS CANNOT OPERATE WITHOUT ACQUIRING BANKS |
+------------------------------------------------------------------------------+
CARD NETWORK RULES:
===================
• Only licensed banks can be principal members of Visa/Mastercard
• Principal membership required to acquire merchants
• Non-banks must partner with principal members
THE OPTIONS:
============
OPTION 1: Partner with Sponsor Bank (Most Common)
─────────────────────────────────────────────────
• PayFac registers under sponsor bank's membership
• Sponsor provides network access, settlement infrastructure
• PayFac handles merchant relationships, underwriting, support
• Cost: $100k-$500k/year + per-transaction fees + reserves
OPTION 2: Become a PayFac-as-a-Service Client (Easiest)
───────────────────────────────────────────────────────
• Use Stripe Connect, Adyen for Platforms, etc.
• Platform provider handles sponsor relationship
• Fastest time-to-market, least control
• Cost: Higher per-transaction fees (2.9% + $0.30 typical)
OPTION 3: Obtain Own Bank Charter (Hardest)
───────────────────────────────────────────
• Acquire or start a bank (ILC, MALPB, full bank charter)
• Direct network membership
• Full regulatory compliance burden
• Cost: $10M+ investment, 2+ years timeline
• Examples: Square (ILC), Stripe (MALPB), Fiserv (MALPB)
+------------------------------------------------------------------------------+
The Sponsor-PayFac Relationship in Practice
+------------------------------------------------------------------------------+
| PAYFAC-SPONSOR BANK RELATIONSHIP |
+------------------------------------------------------------------------------+
STRUCTURE:
==========
Card Network (Visa/Mastercard)
│
│ Network Membership
▼
┌──────────────────────┐
│ SPONSOR BANK │
│ │
│ • Holds network │
│ membership │
│ • Provides BIN │
│ • Settlement acct │
│ • Regulatory │
│ oversight │
│ • Holds PayFac │
│ reserves │
└──────────┬───────────┘
│
│ Sponsor Agreement
│ (5-10 year typical)
▼
┌──────────────────────┐
│ PAYFAC │
│ │
│ • Master Merchant │
│ Account │
│ • Onboards sub- │
│ merchants │
│ • Underwrites │
│ • Bears first-line │
│ chargeback risk │
│ • Holds sub-merchant │
│ reserves │
│ • Provides platform │
└──────────┬───────────┘
│
┌─────────┼─────────┐
│ │ │
▼ ▼ ▼
Sub-Merch Sub-Merch Sub-Merch
A B C
ONGOING RESPONSIBILITIES:
=========================
SPONSOR BANK:
• Quarterly/annual audits of PayFac
• Transaction monitoring (aggregate level)
• Reserve management
• Network compliance reporting
• Regulatory reporting
• Dispute resolution with networks
PAYFAC:
• Sub-merchant underwriting (KYC/KYB)
• Transaction monitoring (sub-merchant level)
• Chargeback handling (first line)
• Sub-merchant reserve management
• Customer support
• Platform development
SHARED:
• AML/BSA compliance
• Fraud prevention
• Risk program management
• PCI compliance oversight
+------------------------------------------------------------------------------+
Reserve Flow Example
+------------------------------------------------------------------------------+
| RESERVE FLOW: SPONSOR ↔ PAYFAC ↔ SUB-MERCHANT |
+------------------------------------------------------------------------------+
EXAMPLE SCENARIO:
• PayFac processes $10M/month across 1,000 sub-merchants
• Sponsor requires 10% rolling 180-day reserve from PayFac
• PayFac requires 10-20% reserve from sub-merchants (risk-based)
RESERVE STRUCTURE:
==================
Layer 1: Sub-Merchant Reserves (held by PayFac)
────────────────────────────────────────────────
• Low-risk sub-merchants: 0-5% reserve
• Medium-risk: 10% reserve
• High-risk: 20-30% reserve
Example Sub-Merchant (Medium Risk):
Monthly Volume: $50,000
Reserve Rate: 10%
Monthly Holdback: $5,000
After 6 months: $30,000 held
Rolling release: Old funds out, new funds in
Layer 2: PayFac Reserve (held by Sponsor Bank)
──────────────────── ──────────────────────────
• PayFac aggregate volume: $10M/month
• Reserve rate: 10%
• Monthly holdback: $1M
• At steady state: $6M locked with sponsor
Total Capital Locked in Reserves:
────────────────────────────────
• Sub-merchant level: $3-6M (varies by risk mix)
• PayFac level: $6M
• TOTAL: $9-12M capital locked at steady state
WHY THIS MATTERS:
=================
• Reserves = working capital locked up
• PayFacs must raise capital for reserves (not just operating expenses)
• Sponsors require evidence of capital before onboarding PayFac
• Reserve release is negotiable (as track record builds)
+------------------------------------------------------------------------------+
Self-Assessment Questions & Answers
Question 2: Why does the acquiring bank take on risk when a merchant accepts a card payment?
Answer:
The acquiring bank takes on risk because of the card network liability rules:
-
Chargeback Liability Chain: When a cardholder disputes a transaction, the issuing bank credits the cardholder immediately. The issuer then initiates a chargeback through the network. The acquirer is contractually obligated to make the issuer whole. If the merchant cannot pay (bankrupt, fraud, disappeared), the acquirer absorbs the loss.
-
Settlement Timing Risk: Acquirers often fund merchants T+1 or T+2, before the chargeback window closes (typically 120 days). If chargebacks occur later, the merchant may not have funds to cover them.
-
Merchant Fraud Risk: If a merchant processes fraudulent transactions (e.g., charging stolen cards, not delivering goods), the acquirer faces losses when chargebacks arrive.
-
Contractual Position: The acquirer's membership agreement with card networks makes them responsible for all merchants they onboard. Networks don't pursue individual merchants; they hold the acquirer accountable.
This is why:
- Acquirers perform thorough underwriting before approving merchants
- High-risk merchants face reserves, volume caps, and higher pricing
- Acquirers monitor transaction patterns for fraud signals
- PayFacs (as aggregators) must provide substantial reserves to sponsor banks
Question 4: A customer buys a $100 item. The merchant receives $97.50. Break down where the $2.50 went.
Answer:
The $2.50 represents the Merchant Discount Rate (MDR), distributed as:
| Recipient | Fee Type | Amount | Percentage |
|---|---|---|---|
| Issuing Bank | Interchange Fee | ~$1.80 | 1.80% |
| Card Network (Visa/MC) | Assessment Fee | ~$0.16 | 0.16% |
| Acquiring Bank/Processor | Acquirer Markup | ~$0.54 | 0.54% |
| Total Fees | MDR | $2.50 | 2.50% |
Note: This is a simplified example using a mid-range consumer credit card. Actual interchange varies widely:
- Regulated debit: 0.05% + $0.21 (Durbin cap)
- Basic credit: 1.15% + $0.05
- Premium rewards cards: 2.40-2.95% + $0.10
- Network assessments also vary (Visa: ~0.13-0.15%, Mastercard: ~0.14%)
Simplified Flow of Funds:
- Customer's issuing bank sends $98.20 to network ($100 - $1.80 interchange kept)
- Network takes $0.16 assessment, sends $98.04 to acquirer
- Acquirer deducts $0.54 markup, funds merchant $97.50
Technical Note: In practice, network assessments are billed separately via monthly invoicing, not deducted from transaction flow. The diagram simplifies for clarity.
Key Point for Acquirers: The acquirer's margin ($0.54 in this example) must cover:
- Processing infrastructure costs
- Fraud prevention
- Chargeback handling
- Customer support
- Profit margin
For PayFacs, this margin is shared between the PayFac and sponsor bank.
See Four-Party Model for detailed fee breakdown diagrams.
Key Takeaways
-
Acquirers enable card acceptance: They provide merchants the ability to accept cards and bear the risk if merchants don't pay chargebacks.
-
Bank license required: Only licensed banks can be principal members of card networks. Non-banks must partner with bank sponsors.
-
Risk is the acquirer's business: Underwriting, reserves, and monitoring exist because acquirers bear ultimate chargeback liability.
-
Bank-owned vs partnerships: Chase and Elavon operate their own acquiring. Wells Fargo and PNC partner with Fiserv for technology.
-
Sponsor banks are gatekeepers: PayFacs cannot operate without sponsor banks (unless they obtain their own charter).
-
Limited sponsor supply: Only 15-20 active sponsors serve 1,000+ PayFacs/ISOs, creating a supply-demand imbalance.
-
Reserves are expensive: PayFacs may have 5-30% of volume locked in reserves with sponsors, plus sub-merchant reserves.
-
Market is consolidating: Capital One-Discover and Global Payments-Worldpay deals are reshaping the competitive landscape.
-
MALPB changes the game: Fiserv and Stripe are obtaining charters to bypass sponsors, but this remains accessible only to the largest processors.
-
Sponsor relationship is strategic: These are 5-10 year commitments. Choose carefully based on risk appetite, technology, and pricing.
References
Market Rankings and Research
- Nilson Report - Definitive source for acquirer rankings
- U.S. Bank's Elavon 2025 Nilson Report Rankings - Elavon market position
- UBS Merchant Acquiring Framework - Market size and structure
Major Acquirer Resources
- Chase Paymentech - JPMorgan merchant services
- Elavon - US Bank's acquiring arm
- Bank of America Merchant Services - BofA acquiring
- Wells Fargo Merchant Services - Wells Fargo acquiring
Sponsor Bank and PayFac Resources
- Cross River Acquiring BIN - Sponsor bank services
- Stripe PayFac Guide - PayFac model explained
- Stax: How to Find a Sponsor Bank - Sponsor bank selection
Regulatory and Compliance
- Federal Reserve Regulation II - Debit interchange rules
- Visa Core Rules - Network operating regulations
- Mastercard Rules - Network standards
Recent M&A and News
- Capital One-Discover Acquisition - Deal completion
- Global Payments Worldpay Acquisition - Merger announcement
- Payments Dive - Industry news
Industry Associations
- Electronic Transactions Association (ETA) - Payments industry trade association
- Nacha - ACH network operator
Previous Topic: Payment Gateways
Next Topic: ISOs (Independent Sales Organizations)
Related Topics
| Topic | Description |
|---|---|
| The Four-Party Model | Acquirer's role and interchange economics |
| Card Network Role | Network membership and MATCH list |
| Transaction Lifecycle | Settlement, funding, and chargebacks |
| Debit Networks [Debit Networks & Routing Routing | Durbin Amendment and debit interchange |
| Payment Processors | Processor vs acquirer distinction |
| Payment Gateways | Gateway integration with acquirers |
| ISOs | ISO-acquirer relationships |
| ISVs | PayFac model and sponsor bank requirements |